Our Services

Our Services

By developing strong relationships with both manufacturers and customers, we have installed and maintained equipment to support the production of bread, morning goods, cake and confectionery, pies, pastry, pizzas, biscuits, dairy and desserts. We work with a diverse range of bakeries, from small artisan start-ups to many of the biggest and most successful bakery businesses in Britain and Ireland.

We have three key service areas that support you and your bakery:

Based in Epsom, Surrey, European Process Plant (EPP) has been supplying British and Irish bakers with high-quality bakery and food production equipment from our network of leading European manufacturing partners for five decades.

A combined effort between our field-based engineers, head office staff and the warehouse team, allows us to offer a dedicated and comprehensive after sales customer support that includes:

  • Equipment installation
  • Plant Commissioning
  • Routine Servicing
  • Engineering Support
  • Service level agreements
  • Spare parts
  • Operative and engineering training
  • Machine rebuilding
  • Equipment relocation

Having 100% confidence in the products that we supply and our installation and maintenance abilities, we encourage you to read about some of our past projects to find out more about our offering. We would also be delighted to arrange a reference visit for you to see equipment being used in a working environment, to help you to make an informed decision. Contact us to find out more.

Our manufacturers’ test facilities are also available, allowing you to be away from the everyday trials and tribulations that running a successful bakery can bring.

Know what you need, but want more information? Get in touch.

New Equipment

EPP’s team works with you to ensure that we fully understand your requirements before making equipment recommendations.

It is only by understanding every stage of your process that we can ensure we can recommend the right equipment to meet your needs for your product(s), whether that is specifying artisan bread solutions, roll plants, pie lines or any of our established equipment offering.

We work with our supplier partners to tailor a solution to suit your needs. We also have the knowledge and capability of running trials and tests to ensure you have complete confidence in the solution before you commit to your purchase.

Drawing on a vast wealth of experience built up over the many projects we and our suppliers have been involved with, both in the UK and around the world, ensures that we can deliver on our promise.

Interested in new equipment? Get in touch.

Service and Support

Keeping your equipment in top condition takes time and experience – our team of dedicated engineers have many years of experience between them which means that they can offer more than just mechanical repair. They understand how the machines should be set up, how to make minor adjustments to improve performance, product quality and reduce waste.

Our direct access to the machine designers and constructors ensures that we can get additional support if this is required.

Get in touch to find out how EPP can help with service and support.

OEM Parts

When parts wear out or break, it is reassuring to know that you are fitting parts to the specification of the Original Equipment Manufacturer.

By talking to our dedicated team, we can ensure that we provide you with the parts for your specific machine so that you can get back up and running as quickly as possible.

Interested in OEM parts? Get in touch to discuss your requirements.

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